Subscription Banner Showing

Written by Masquerading Team • Updated January 2026

Subscription banners appear to alert you about your subscription status. Here's what they mean and how to resolve them.

Trial Ending Warning

If your Guest Pass is ending soon:

Banner shows when 3 days or less remain
Reminds you to upgrade to keep full access
Click "Upgrade" to choose a plan
Or wait for trial to expire (downgrades to events-only)

Payment Issues

If payment failed:

Banner alerts you to payment problems
Click "Manage" to update payment method
Update your card in Stripe Customer Portal
Subscription resumes once payment succeeds

Subscription Expired

If your subscription expired:

Banner shows expired status
Click "Upgrade" to restore access
Choose Monthly or Annual plan
Full access restored after payment

How to Resolve

To fix subscription issues:

Click the banner action button
Follow the prompts
Update payment or upgrade as needed
Banner disappears once resolved

Dismissing Banners

Banners:

Can usually be dismissed temporarily
Will reappear if issue persists
Should be resolved for permanent removal