Managing Your Subscription

Written by Masquerading Team • Updated February 2026

You can manage your subscription through the Stripe Customer Portal, accessible from your account settings.

Accessing Subscription Management

To manage your subscription:

Go to your account settings
Navigate to Subscription or Billing section
Click "Manage Subscription"
You'll be redirected to Stripe Customer Portal

What You Can Do

In the Stripe Customer Portal, you can:

View Current Plan

See your active plan (Monthly or Annual)
View plan details and features
Check your subscription status

View Renewal Date

See when your subscription renews
Check next billing date
Plan ahead for renewals

See Usage

View usage for current billing period
Track your activity
Monitor feature usage

Update Payment Method

Change your credit card
Update billing information
Add new payment methods

View Billing History

See past invoices
Download receipts
Track payment history

Cancel or Change Subscription

Cancel your subscription
Change between Monthly and Annual
Update subscription preferences

Stripe Customer Portal

The Stripe Customer Portal is:

Secure and encrypted
Managed by Stripe (not Masquerading)
Self-service for your convenience
Available 24/7

Applying a Promo Code While Subscribed

You can apply promo codes in Account Settings under "Have a promo code?". Enter the code and click Apply, then confirm when prompted. Behaviour depends on the code type and your current plan.

Promo codes

Different codes have different effects. Some may switch you to free access; others apply discounts to annual or other plans. When you apply a code, you'll see what it does before confirming. Your current billing cycle typically runs until its natural end — you keep what you've already paid for, and no further payments are taken after that unless the code starts a new plan.

Best Practices

Check regularly: Review your subscription status periodically
Update payment info: Keep payment methods current
Save receipts: Download invoices for your records
Plan renewals: Know when your subscription renews